Catherine Baumgardner

Contact Information

118 Keller Building
University Park PA 16801


Examples of Collaborative Projects

Catherine Baumgardner, PhD, MHA, FACHE is a member of the faculty for the World Campus eMHA program at The Pennsylvania State University. She is also President of Catherine Baumgardner & Associates, Inc., a consulting practice devoted to creating optimal healthcare experiences through guiding leaders and their teams to create organizations that deliver on their promise to the customer.
She is an experienced health care executive with more than 20 years of day-to-day operational experience and is a Fellow in the American College of Healthcare Executives. In addition to hospital-wide inpatient and outpatient management, she has also worked with health insurance and physician practice management. Catherine is passionate about customer service, having trained with the Disney Institute and the Ritz Carlton, and was an early adopter of customer service in the healthcare setting. Her areas of research interest include organization development, workforce engagement, change leadership, and human resources issues related to talent management, recruitment and retention.

Curriculum Vitae

Catherine Baumgardner Vitae