ISS Contact Information

Contact Information

Information Systems and Services foyer

Room 16
Biobehavioral Health Building
814-865-INFO (4636)
814-863-2215 Fax

Email

Please use this email address for all information requests, requests for service, advice, feedback and suggestions/comments:

iss-helpdesk@psu.edu

Office Hours

Monday-Friday 8 a.m. - 5 p.m.

Our Offices Are Here

Staff

ISS has been in existence for 45 years. Our main office is in Room 16 BBH Building but we have staff located in Ford Building and Rec Hall. We are the College's IT service organization and are supported by the College's Dean's Office.

Systems Administration and Security

Bill Cooke
Bill Cooke
Systems Administrator
wsc101@psu.edu
15 BBH Building
814-865-5769

Nick Murarik
Nick Murarik
Systems Administrator
nam15@psu.edu
13 BBH Building
814-863-2218

Helpdesk

Matt Dunmire
Matt Dunmire
IT Manager - Helpdesk
livingthedream@psu.edu
10 BBH Building
814-865-1448

Jack Dixon
Jack Dixon
IT Support Specialist
jmd541@psu.edu
12 BBH Building
814-863-2033

Ryan Mckeown
Ryan Mckeown
IT Support Specialist
rem247@psu.edu
604M Ford Building
814-867-3530

Joe Drelick
Joe Drelick
IT Support Specialist
jrd5235@psu.edu
10 BBH Building
814-865-4719

Amy Long
Amy Long
IT Support Specialist
all18@psu.edu
16 BBH Building
814-865-4636(INFO)





IT Consulting

Christopher Greiner
Christopher Greiner
IT Consultant
cvg6@psu.edu
29 Rec Hall
814-865-5935

Johnny Himes
Johnny Himes
IT Consultant
jxh864@psu.edu
8 BBH Building
814-863-0757

Administration

Craig Gruneberg
Craig Gruneberg
Director
CraigG@psu.edu
5 BBH Building
814-863-9951




Training

Shannon Pugh
Shannon Pugh
IT Trainer
slp281@psu.edu
6 BBH Building
814-863-2319

Part Time and Intern Gallery

ISS has been fortunate to be able to add interns, primarily from the College of IST, to our staff to assist us with our work over the last few years. Every semester we search for and interview students who have an internship requirement associated with their degree. They work closely with experienced IT professionals and gain valuable insight into the IT world.

Currently we do not have any part time staff.