ISS Contact Information

Contact Information

Room 16
Biobehavioral Health Building
814-865-INFO (4636)
814-863-2215 Fax

Email

Please use this email address for all information requests, requests for service, advice, feedback and suggestions/comments:

iss-helpdesk@psu.edu

Office Hours

Monday-Friday 8:00 a.m. - 4:30p.m.

Our Offices Are Here

Staff

ISS has been in existence for 45 years. Our main office is in Room 16 BBH Building but we have staff located in Ford Building and Rec Hall. We are the College's IT service organization and are supported by the College's Dean's Office.

Systems Administration and Security

Bill Cooke
Systems Administrator
wsc101@psu.edu
15 BBH Building
814-865-5769
Nick Murarik
Systems Administrator
nam15@psu.edu
13 BBH Building
814-863-2218

Helpdesk

Matt Dunmire Matt Dunmire
IT Manager - Helpdesk
livingthedream@psu.edu
10 BBH Building
814-865-1448
Jack Dixon
IT Support Specialist
jmd541@psu.edu
12 BBH Building
814-863-2033
Ryan Mckeown
IT Support Specialist
rem247@psu.edu
604M Ford Building
814-867-3530
Joe Drelick
IT Support Specialist
jrd5235@psu.edu
10 BBH Building
814-865-4719
Sam Thul
IT Support Specialist
sst12@psu.edu
11 BBH Building
814-863-8555

IT Consulting

Christopher Greiner
IT Consultant
cvg6@psu.edu
29 Rec Hall
814-865-5935
Johnny Himes
IT Consultant
jxh864@psu.edu
8 BBH Building
814-863-0757

Administration

Craig Gruneberg
Director
CraigG@psu.edu
5 BBH Building
814-863-9951
Amy Long
Administrative Support Assistant
all18@psu.edu
16 BBH Building
814-865-4636(INFO)

Training

Shannon Pugh
IT Trainer
slp281@psu.edu
6 BBH Building
814-863-2319

Part Time and Intern Gallery

ISS has been fortunate to be able to add interns, primarily from the College of IST, to our staff to assist us with our work over the last few years. Every semester we search for and interview students who have an internship requirement associated with their degree. They work closely with experienced IT professionals and gain valuable insight into the IT world.

Currently we have the following folks taking care of business in the College:

Brian McMullen, a student in IST, joined us recently as a part time technician