Technology Training

Shannon Pugh, the College's IT Trainer, offers classes in IT subjects of direct interest to the College. Some of the topics she has covered are:

  • Use of tech rooms including video conference equipment and webkits
  • Orientation to webinar packages like Adobe Connect and Zoom
  • How to use Storage Space (Pass and Box)
  • Working with Spirion (formally known as Identity Finder)

Below you will find a list of her course material. Feel free to use as needed.

Web Kits

You can reserve a web kit by emailing iss-helpdesk@psu.edu

Zoom Video Conference Info

Zoom is a video conference software used for webinars. It is an extremely easy tool to use and people love it. Try Zoom now!

Video: How to setup a meeting space

How to Enroll in Two-Factor Authentication

Here is a short video that shows you how to enroll your smartphone in two-factor authenitcation.

Smartphone Instructions

Smartphone/Tablet (Instructions when using a QR Code)

Landline Phone Instructions

Mobile Phone Instructions( a non-smartphone that doesn't enable you to download and install apps)

Tablet Instructions

Token Instructions

How to Manage Existing Devices and Enroll Multiple Devices

Box Cloud Storage

University Collaborative Suite (UCS)

UCS Help Guides and Videos

In addition to the training handouts a UCS Overview video was created to help you with the transition. Take a moment and watch the video it is very helpful!

UCS Tips and Tricks

Some of your questions (ex: font size, spell check, forwarding mail,etc) can be answered by just reviewing this helpguide

Can I attach my Google calendar to UCS?

Google calendars can be shared out from Google as either public or private, and the level of viewing can also be controlled from your Google account. Once you setup the sharing , use the ICS link to pull that calendar into the UCS account by creating a new calendar and choosing the bottom option to "Synchronize appointments from remote calendar."

How do I create a resource calendar in UCS?

Every department has a resource calendar administrator. If you are an administrator you will log into this site. Then follow these directions for creating a new resource calendar in UCS. Once you create the resource you will login to the "Admin Console" in your UCS account to create the link.

How do I create a public link to my resource calendar?

Please follow these directions.

Personal PASS Space Directions

Please check out the FAQ

Directions : Manually Mapping your PASS Space on your computer

Directions : Manually Mapping your PASS Spac on your Mac Computer

Need to purchase more PASS Space? Click here for details.

Form for purchasing more space. Select "Change disk allocation of previously requested service."

PASS Space Mobile App

User Managed Groups (Project or Department PASS space directions)

Directions for User Managed Groups (UMGs)

Video: Getting started with Project or Department space

Video: How to add a person to your Project or Department space

Video: How to create a new group

Directions for Manually Mapping your Project Space (PC)

Directions for making permission changes to folders in your Project Space

Directions for creating a new group in PASS Space

Directions for adding new people to PASS Space

Directionsfor using the VPN and Mapping your Department/Project Space (working from home)

Qualtrics

Please email Mandy Brenneman for a Qualtrics license or other information about using Qualtrics.

Video: How to enter the license into Qualtrics

Get help online by using Qualtrics Support.

Check out the Online Trainings and On-Demand Webinars that Qualtrics offers