School of Hospitality Management

Restaurants can benefit from having a visible wait line

The presence of a pre-process wait line, such as waiting to be seated at a restaurant, can increase perceived brand popularity of the business among first-time customers, according to a new study from the School of Hospitality Management.

Hospitality students creatively solving problems with Lego Learning Initiative

From constructing towers to landscapes, students are building physical representations of business strategies and practicing creative problem-solving as part of the “Lego Learning Initiative for Hospitality Management Education.”

Mastering the Service Experience — Across an Exciting Array of Industries

The School of Hospitality Management, one of the longest-running hospitality programs in the nation, expands student knowledge through experiential learning and research to meet the needs of an ever-changing industry through inclusion, collaboration, and innovation.

Students taking selfie with Nittany Lion

Start your Undergraduate Journey

Explore this versatile degree designed for students who have an interest in pursuing a vast spectrum of far-reaching service-oriented careers.

Learn about the undergraduate program

Explore our World-class Graduate Program

Discover the advanced degree programs that rigorously prepare top-tier professionals for a wide array of careers.

Learn about the graduate program

Discover Hospitality Management Research

Learn how SHM research delves deeper into the far-reaching impact of food decisions, real estate strategy, services research, food innovation, and more.

Learn about our research

Engage with Alumni

SHM alumni have infinite ways to connect with fellow alumni, share experiences and expertise with current students, and stay active with SHM throughout their professional career.

Learn how to get involved

Alumni Spotlight

Alumna gives back to alma mater

Ashley Akright Colon, '09 HRIM, recently made a gift to establish the Ashley Akright Hospitality and THON Leadership Award to reward students who have taken an active leadership role with a School of Hospitality Management student club or organization and actively participate in THON.