School of Hospitality Management
Mastering the Service Experience — Across an Exciting Array of Industries
The School of Hospitality Management, one of the longest-running hospitality programs in the nation, expands student knowledge through experiential learning and research to meet the needs of an ever-changing industry through inclusion, collaboration, and innovation.
Start your Undergraduate Journey
Start your Undergraduate Journey
Explore this versatile degree designed for students who have an interest in pursuing a vast spectrum of far-reaching service-oriented careers.
Learn about the undergraduate programExplore our World-class Graduate Program
Explore our World-class Graduate Program
Discover the advanced degree programs that rigorously prepare top-tier professionals for a wide array of careers.
Learn about the graduate programDiscover Hospitality Management Research
Discover Hospitality Management Research
Learn how SHM research delves deeper into the far-reaching impact of food decisions, real estate strategy, services research, food innovation, and more.
Learn about our researchEngage with Alumni
Engage with Alumni
SHM alumni have infinite ways to connect with fellow alumni, share experiences and expertise with current students, and stay active with SHM throughout their professional career.
Learn how to get involvedLed by doctoral student Sydney Pons, the Penn State School of Hospitality Management research team identified three major stakeholder groups — the hired employees, those in the correctional system responsible for administering the corrections process, and community partners that provide necessary workforce re-entry resources — that hospitality businesses should consider during the hiring and employment process.