Increasing perceived value of internships in hospitality industry
Hospitality businesses can increase the perceived value of their internships by incorporating meaningful coworker socializing experiences and professional relationships for interns, according to a new study from our researchers.
New research sheds light on AI in hospitality management
Artificial intelligence (AI) can be leveraged by hospitality companies to meet or exceed customers’ expectations, but businesses should balance AI with other needs like a personalized, human touch, according to a framework proposed by researchers in the School of Hospitality Management.
Gender characteristics of service robots can influence customer decisions
While service robots with male characteristics can be more persuasive when interacting with some women who have a low sense of power, “cute” design features — such as big eyes and raised cheeks — affect both men and women similarly, according to new research from a team in the School of Hospitality Management.
Welcome to Summer Session
Welcome to Summer Session, HHD! Whether you're learning, teaching, researching, or supporting others, we're glad to have you as part of our community this summer.
School of Hospitality Management
Mastering the Service Experience — Across an Exciting Array of Industries
The School of Hospitality Management, one of the longest-running hospitality programs in the nation, expands student knowledge through experiential learning and research to meet the needs of an ever-changing industry through inclusion, collaboration, and innovation.
Start your Undergraduate Journey
Start your Undergraduate Journey
Explore this versatile degree designed for students who have an interest in pursuing a vast spectrum of far-reaching service-oriented careers.
Learn about the undergraduate program
Explore our World-class Graduate Program
Explore our World-class Graduate Program
Discover the advanced degree programs that rigorously prepare top-tier professionals for a wide array of careers.
Learn about the graduate program
Discover Hospitality Management Research
Discover Hospitality Management Research
Learn how SHM research delves deeper into the far-reaching impact of food decisions, real estate strategy, services research, food innovation, and more.
Learn about our research
Engage with Alumni
Engage with Alumni
SHM alumni have infinite ways to connect with fellow alumni, share experiences and expertise with current students, and stay active with SHM throughout their professional career.
Learn how to get involved
