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School of Hospitality Management
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Historical Marking for the School of Hospitality Management.
historical marker

Now celebrating our 80th decade, the School of Hospitality Management at Penn State is one of the nation’s longest-standing programs of its kind.

With origins integrating a range of disciplines from business to home economics, this world-class field of study offers an engaging curriculum, hands-on research, and top-tier facilities, including an on-site full-service restaurant and state-of-the-art laboratories.

Our ever-evolving scholarship examines all angles of business management within a hospitality context spanning a wide variety of settings — from large global hotel brands, restaurants and wineries, event and tourism venues,  corporate meetings and convention centers, franchises, start-ups and technology providers, and everything in between.

Breffni Noone
Research Spotlight
Breffni Noone uncovers benefits of pre-process wait lines

New research led by School of Hospitality Management Associate Professor Breffni Noone found that the presence of a pre-process wait line, such as waiting to be seated at a restaurant, can increase perceived brand popularity of the business among first-time customers.