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The world-class faculty in Penn State’s School of Hospitality Management actively engage in cutting-edge research that expands the body of knowledge in our field, while also acting as mentors to our graduate students.

In keeping with our innovative and interdisciplinary mission in Hospitality Management, the research possibilities here are extensive and diverse, covering domains such as corporate social responsibility, diversity and inclusion, destination and digital marketing, customer emotions, public policy issues in tourism and recreation — and much more.

 

Peter Bordi

plbjr@psu.edu

Associate Professor of Hospitality Management and Director, Center for Food Innovation

Research Interests:

New product development

 

Phil Jolly

PMJ12@PSU.EDU

Assistant Professor

Research Interests:

Diversity and inclusion in organizations; compensation and benefits; leadership

 

Seoki Lee

szl120@psu.edu

Associate Professor

Research Interests:

Corporate social responsibility; internationalization; financial distress and equity valuation

 

Anna Mattila

asm6@psu.edu

Marriott Professor of Lodging Management and Professor-in-Charge Graduate Program

Research Interests:

Service encounters, service recovery, customer emotions, servicescape, cross-cultural research

 

Daniel Mount

dmount@psu.edu

Associate Professor of Hospitality Management and Professor in Charge of International Studies & Students

Research Interests:

Service recovery, service quality

 

Breffni Noone

bmn2@psu.edu

Associate Professor of Hospitality Management

Research Interests:

Services operations management, revenue management, consumer behavior, customer satisfaction

 

John O'Neill

jwo3@psu.edu

Professor of Hospitality Management and Director, Center for Hospitality Real Estate Strategy

Research Interests:

Strategic management, real estate, asset management and branding

 

Donna Quadri-Felitti

dlq3@psu.edu

Marvin Ashner Endowed Director and Associate Professor, School of Hospitality Management

Research Interests:

Consumer experiences; boutique hotels; destination marketing; digital marketing

 

Amit Sharma

asharma@psu.edu

Professor of Hospitality Management/Finance, Associate Director & Professor-in-Charge of Undergraduate Programs, Director, Food Decisions Research Laboratory Faculty Fellow, Teaching and Learning with Technology Affiliate Faculty

Research Interests:

Corporate finance; investments; interaction of finance and microeconomics

 

Michael Tews

mjt17@psu.edu

Associate Professor

Research Interests:

Employee selection, training, and retention

 

Hubert B. Van Hoof

hbv1@psu.edu

Professor of Hospitality Management

Research Interests:

Hospitality management education; international education; public policy issues in tourism and recreation