Marriott Professor of Lodging Management
Professor-in-Charge Graduate Program
Summary Statement
My research focuses on social media, service recovery, Servicescape, prosocial behaviors, emotions, cross-cultural research, healthy eating, and wellness
Provides support to the Graduate Programs and Graduate Professor-in-Charge. Helps coordinate undergraduate professional experience and can answer questions regarding form submission and documentation. Also coordinates facilities needs and/or requests to OPP.
