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Penn State - College of Health and Human Development School of Hospitality Management
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Last Name
Anna Mattila
Anna S. Mattila
Marriott Professor of Lodging Management
Professor-in-Charge Graduate Program
Summary Statement

My research focuses on social media, service recovery, Servicescape, prosocial behaviors, emotions, cross-cultural research, healthy eating, and wellness

Department
  • Hospitality Management - HM/SHM
Phone
814-863-5757
Email
View Full Bio
Ryan Toporcer
Ryan Toporcer
Academic Support Assistant III
Department
  • Hospitality Management - HM/SHM
Phone
814-863-1448
Email
View Full Bio
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Front of Mateer Building

The School of Hospitality Management
The Pennsylvania State University
201 Mateer Building
University Park, PA 16802

SHMinfo@psu.edu
814-865-1853

Department Contacts
Hospitality Management - HM/SHM
About
History Policies and Procedures Diversity Cafe Laura Gaming Initiatives Employers and Industry Industry Research and Thought Leadership Donate
Undergraduate
Major Minor Honors Study Courses Student Profiles Student Organizations Study Abroad Internships Professional Experience Requirement Career Opportunities Visit and Apply
Graduate
Master's Ph.D. Faculty and Research Student Research Student Profiles Career Opportunities Visit and Apply
Alumni
Get Involved Penn State Hotel & Restaurant Society Alumni Profiles Career Opportunities for Alumni Valued Partners Donate
Research
Current Research Research Expertise Opportunities for Students
About
History
Policies and Procedures
Diversity
Cafe Laura
Gaming Initiatives
Employers and Industry
Industry Research and Thought Leadership
Donate
Undergraduate
Major
Minor
Honors Study
Courses
Student Profiles
Student Organizations
Study Abroad
Internships
Professional Experience Requirement
Career Opportunities
Visit and Apply
Graduate
Master's
Ph.D.
Faculty and Research
Student Research
Student Profiles
Career Opportunities
Visit and Apply
Alumni
Get Involved
Penn State Hotel & Restaurant Society
Alumni Profiles
Career Opportunities for Alumni
Valued Partners
Donate
Research
Current Research
Research Expertise
Opportunities for Students