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Appointment Type
Accepting Graduate Students?
Marriott Professor of Lodging Management
Professor-in-Charge Graduate Program
Summary Statement

My research focuses on social media, service recovery, Servicescape, prosocial behaviors, emotions, cross-cultural research, healthy eating, and wellness

Department
  • Hospitality Management - HM/SHM
Graduate Program Specialist
Department
  • Hospitality Management - HM/SHM